Junior Research Analyst

Salary: £25,000 - £30,000 dependant on experience

Location: Exeter, UK or Birmingham, UK

Home working vs. office: we are flexible with regard to home working vs. office; we want you to work where you do your best work. As a guide, across our business we will typically do 1 or 2 days a week in the office. In the early stages of your career with us, we may ask you to be in the office more, but we will always seek to be accommodating (e.g. childcare; appointments; etc.).

Who are Good Growth?

Good Growth’s primary mission is to enable large businesses to innovate online without letting their legacy technology slow them down. Many of the websites you see – some of which might belong to your favourite retailers – are often over a decade old, relying on older systems and tech to continue running.

Tearing down barriers to growth, innovating at breakneck speed, using legacy technology as an asset - it’s what we do every day for the global organisations who choose to partner with us. Our extraordinary technology, backed up by world-class data and insight, delivers experiences that transform performance for brands who want more from their digital channels.

We are based in Birmingham, Exeter, and London - broadly speaking these are the homes of our Tech, Data, and Client Teams respectively.

At Good Growth you’ll be part of a dynamic company that values creativity and innovation in every task. Here, you can propel your career forward alongside experts in data science, technology, and marketing, all committed to building solutions that redefine the future of digital commerce.

You can find out more about us, our People, and our Clients at www.goodgrowth.co.uk

The Role

An entry level position within the Insight team, your role will be to work across a portfolio of client accounts, applying our data, insight and experimentation processes. You will learn to use multiple data platforms and customer insight sources to establish a rich understanding of customer engagement and behaviour in the online channel, identify causes of customer failure and opportunities for improving customer experience. You will work with the wider Insight team to support our testing and innovation activities and will deliver the analysis of this activity and validation of commercials impacts generated.

Working alongside our Project Management and Technology teams you will support the effective application of our analytical, customer insight and technology processes; blending quantitative and qualitative customer data and insights with innovative customer experiences delivered through our technology platform to delight our clients and deliver a return on investment of at least £10 per £1 spent.

This role requires excellent mathematical and scientific skills and an eagerness to learn and develop. This role will be well suited to an individual looking to begin a career in an exciting and growing digital organisation and would benefit from experience in data analytics and/or experience working in a scientific setting.

Key Accountabilities

Commercial impact: You will work across a portfolio of client accounts, combining performance analytics, customer insight and experimentation to deliver a commercial impact.

Data analytics: You will deliver analytical activities across a range client engagements and data platforms (GA, Adobe etc.), extracting and processing data from these platforms and will leverage a range of analytical and visualisation solutions to meet the requirements of our client engagements.

Customer insight: Combining a range of quantitative and qualitative customer insight sources, you will identify and quantify the causes of customer frustration and failure in the online channel to inform programmes of experimentation that deliver commercial impacts for our clients, validated through our data and reporting.

Experimentation: You will support our experimentation programmes across a range of client accounts, ensuring sufficient velocity of testing, quality of thinking, scale of impact and client satisfaction.

Team player: Working closely and collaboratively with the wider Accounts, Analytics and Technology teams, you will be closely involved in the delivery of our activity and impact, including completion of digital analytics and presentation to client stakeholders.

New Business Development: You will support business growth and will collaborate with the new business team to develop winning proposals to grow our client base.

Industry Expertise: You will have a passion for digital and will stay up to date with the latest industry trends, digital technologies, and best practices.

The process

1. Informal chat (video call) - to explore further if this role could be a good fit for you

2. Face to face interview and skill test - we will ask you to complete two tasks prior to interview for presentation

3. Work date - we invite all candidates to spend a half day in the business to get a better sense of what the job would actually be like, with whom you'd be working, etc. This is as much for you as it is for us. This day would be paid irrespective of if you were offered the role

This role is ideal for a recent University graduate looking to begin their career in a dynamic and exciting digital business. No prior experience is required, only a passion for digital, mathematics or the sciences and an eagerness to succeed.

To be successful in this role, you will:

• Be passionate about mathematics, science and technology

• Be educated to degree level, having achieved a 2:1 or higher degree in a mathematics or scientific discipline

• Be a team player and confident communicator

• Be available for travel and to be in a Good Growth office at least once per week

The following would be beneficial:

• An awareness of digital analytics platforms including Google Analytics

• Confidence engaging with the “internet of things”, including awareness and familiarity with online advertising algorithms, social media platforms, email marketing and data security

Benefits

• Competitive Salary

• 25 days holiday plus bank holidays each year

• Workplace pension scheme

• Employee Benefits Portal

• Company away days

• Regular social activities

Plus, the chance to learn from the best in the industry, coaching you in professional and personal development to help you enhance the skills that you need to thrive.

Good Growth welcomes applicants from diverse backgrounds with different lived experience and perspectives. A diverse team means we can better serve our portfolio of global clients.